Frequently Asked Questions
1. What makes your company worth our investment?
We have entertained at over 1000 events since 1994. Our state-of-the-art professional CD sound systems provide unrivaled crystal-clear quality. All of our music, billing, and booking information is fully computerized for accuracy and professionalism, and has been refined over our 10 years in business. We always come dressed in business attire. We have thousands of songs to choose from every era - one of the largest CD music libraries in Western Canada. We are updated with new music weekly from the same sources radio stations use. We always arrive on time and ready to entertain. We have NEVER been late and NEVER missed an event in our 10 year history. We have backup equipment & DJs to ensure availability and reliability. We ensure your wedding reception's success from start to finish by taking full control of all the events and details. We don't just play the music. We also coordinate with the other wedding reception specialists such as your caterer and photographer. We know how to get your crowd excited and involved in the fun. We are much more than just DJs - we are entertainers! We offer extensive online capabilities including: bookings, payments, full event planning, and searchable music database.
We GUARANTEE your satisfaction! It's simple ... in our 11 year history, we have NEVER needed to provide a refund.
2. Are you Available?
Begin your call by indicating the date, time, and location of your event. There is no sense asking any questions if the DJ or entertainer is already booked for your date!
3. How much do you charge?
We offer many options, see our packages page for details. We aren’t the cheapest but we are among the best. There are some DJs with whom we simply can’t compete in terms of price. This is because our standards are high, and so are our operational costs. We believe that the entertainment will decide the success of your event. Because of this we don’t cut corners!!! We are not out to be a high-volume DJ service. Our goal, quite simply, is to be the very best. Isn't your special day worth it??
4. What type of equipment do you use?
SJS Entertainment uses the industry’s most up-to-date professional DJ equipment by the top manufacturers. Some brands we use are Denon, Rane, QSC, DBX, Crown, JBL, EV and Numark. We use all digital CD technology. All of our equipment is housed in professional road cases for neatness & protection. We update our equipment every 3 years.
5. Do you have back up equipment?
Yes, we do have back up equipment readily available. In our 12 year history we have never had equipment fail because we purchase only top quality professional equipment and we update our equipment every 3 years.
6. How long have you been in business?
We have been providing top-quality DJ entertainment in Southern Alberta since 1994!
7. What type of experience do you have?
We are experienced in every type of event – with approx. 75% of our business being wedding receptions.
8. How many functions have you performed at?
Since 1994 we have performed at over 1000 successful functions.
9. Do you offer a free consultation?
Yes, if you would like to meet for a 30 minute no obligation consultation, the owner would be delighted to meet with you.
10. Could we meet with the DJ prior to our wedding?
Yes, a meeting can be arranged to meet with your DJ prior to your wedding, but since the DJ would then be working, he would need to be compensated. A fee of $25.00 cash payable to the DJ is required. If you choose, we can have the DJ contact you via telephone for a no charge pre wedding telephone meeting.
11. How many people do you employ?
We employ six professional DJ's with experience from 3 years to 20 years.
12. When does the DJ come to set up?
We always shows up approx. 1 hour before your event start time. Setup usually takes only 30 minutes. We are always ready to begin no less than 15 minutes before your event start time. Setup/Teardown time is on our own time, not yours. You pay only from the time we begin playing to the time we finish.
13. What type of attire will you wear?
SJS Entertainment’s entertainers always wear a dress shirt and dress pants to all formal events, and a staff shirt to informal events.
14. How do I know you will send a talented DJ to host my event?
Find out how the company selects their DJs. Do they provide comprehensive training to ensure all of their DJs consistently provide quality entertainment?
SJS Entertainment’s entertainers go through an extensive training program. You are guaranteed their personal experience and professionalism.
15. In case of sickness do you have backup?
We always have atleast one DJ on call.
16. Will you just play music at my wedding reception, or will you also MC and coordinate it?
The DJ looks after first dances, bouquet and garter toss, cake cutting and any other special requests after the formal dinner & speeches. SJS Entertainment provides a professional Master Of Ceremonies Service for an extra fee, taking care of announcements, introductions and coordinating all the evenings events such as speeches, toasts and extras.
17. What selection of music do you have?
We use all compact discs. All of our music is acquired through industry businesses which specifically provide music to radio stations, clubs, and DJs. We have over 20,000 songs from the 30’s through to today's top hits, and are updated weekly with the same new music radio stations and clubs receive. You can view our entire music library online by visiting our music page.
18. Are we allowed to submit a music list of some type?
Absolutley. Prior to your event, we have you fill out our online form which allows you to have as much control over the music as you like, such as cocktail / dinner music, special first dances, must play songs and songs not to play.
19. Do you offer a contract or written agreement?
Absolutely. Our contract is straightforward and written in plain English so that you can understand the terms before signing. It is signed by both parties and offers you a high level of protection and dependability. With the contract you can be assured that there will be no hidden extra charges or surprises at your event. The signed contract and deposit officially reserves your date, and we give you your own copy for your records. If you have any questions or concerns about the terms, just ask!
20. Should we feed the DJ?
If you book one of our Evening Packages, we'll often be at your event for nine or ten hours when set-up and tear-down time is considered. Because most venues do not allow us to bring our own food or drink, a meal must be provided for your disc jockey/entertainer.
21. How early should we book?
Simply put...the sooner the better! Some of the most popular dates (Summer long-weekends and Saturdays in June, July & especially August) can and do book as early as one year in advance. Our suggestion is to be prepared to sign a contract as early as 8-12 months before. Depending on availability, some dates remain open until the month before. So if you're planning an event for next month, it's worth it to check our availability.
22. Do you require a deposit and what are the payment terms?
To secure your date, we require a $150.00 deposit, 50% of the balance must be paid 90 days prior to your event and the remaining balance of 50% is due fifteen days prior to your event date. Payments can be made by cash, cheque, internet bank money transfer or money order. Payments made by cash do not constitute a discount.
23. Do you accept major credit cards for payment?
Credit cards companies charge the vendors for that service therefore the cost would be passed on the the consumer and it would be hidden in the price. To keep our costs down, we do not accept credit cards.
24. Do you have a client rating card or a client list to view?
We have a list of references we can provide you with thier contact information. These references have completed a feedback survey after we have performed at their function and contains their feedback for many aspects of the service we provided.
25. Can we come to one of your events to see you perform?
Absolutely, you may come to a public function we are performing at. We do not invite prospect clients to private functions such as weddings, anniversary parties and birthday parties to respect their guest list. I'm sure you would not want uninvited guests at your function as well, therefor we would do the same for you.
26. Do you have a video?
We do not show previous client's video footage to respect their privacy just as we would do for you.
Thank you for reading our frequenly asked questions, we hope this has answered all of your questions, if you would like to discuss further please call or email us today.
